Returns and Refunds

Returns & Refunds

We want you to love your purchase from Pynelis.

If you are not completely satisfied with your order, you may request a return within 30 days of delivery.

Items must be unused and in original condition.

If your item arrives damaged or defective, please contact us within 7 days of delivery at support@pynelis.com.

Approved refunds will be processed within 5–10 business days.